http://www.smartermessaging.com How do we enable smarter conversations? Tue, 13 May 2008 17:10:05 +0000 http://backend.userland.com/rss092 en We've recently been cranking out the monthly "State of Spam" reports which you can find here. They are a really strong demonstration of the kind of work that goes on behind the scene by humans in our operations centres around the world. According to the report the volumes of spam have ... http://www.smartermessaging.com/2008/05/13/may-state-of-spam-rising-still/ My what a dull sounding post title but one of the fun things about being a specialist is developing the stories we tell to help the technology make sense. Not stories in the fictional sense, we couldn't get it past legal! I'm privileged to work on a bunch of products ... http://www.smartermessaging.com/2008/01/28/developing-information-risk-management-stories/ Being the sad individual I am - I was so excited when we announced our acquisition of Vontu at the beginning of the month. My main responsibility at work is the Symantec Mail Security 8300 Series Appliances (rolls off the tongue doesn't it). This product is the one ... http://www.smartermessaging.com/2007/11/17/stemming-the-data-loss-or-woo-hoo-vontu/ I've not written here for far too long. I love writing, but the only writing I seem to do these days is email! Since I joined Symantec my work day seems to never have time in it for stopping, contemplating and composing but I'm going to change that. I've realised ... http://www.smartermessaging.com/2007/11/14/traffic-shaping-for-my-inbox/ ... and they're very good. If you searched on our good friend Google for "Symantec appliances" you'd get the following results as the top two: Symantec turns off on security appliances | The Register Symantec is scaling down its hardware offering by pulling the plug on a range of network security appliances. The ... http://www.smartermessaging.com/2007/06/28/yes-symantec-still-make-appliances/ I've been meaning to write the bulk of this post for weeks and weeks and finally got sick of it running round in my head and thought it best to put it down. The "Blue Monster" is a little project that Steve Clayton (Microsoftie) and Hugh Macleod (of GapingVoid fame). The ... http://www.smartermessaging.com/2007/05/21/blue-monster-and-more/ I like to think most of the IT systems I work on as being best suited to extending human capabilities in an "exoskelaton" manner. In doing so we gather data about interactions that are of varying importance that occur person-to-person, person-to-system (and even perhaps system-to-system). Sig likes to talk about ... http://www.smartermessaging.com/2007/04/26/legal-exoskeletons/ I used to be an avid Gillmor Gang listener before the canned it at its peak in something like a Faulty Towers/The Office move. I also listen to the TWiT podcast but recently I've become rather disappointed by its content which I've decided is best labelled "Technotainment".  The biggest difference ... http://www.smartermessaging.com/2007/04/25/technotainment/ What is the cost of sending an unpersonalised and untargetted email once you: collect the data from them give them a taste of tailoring in action While working on my currect project which involves working for a large IT supplier the question above struck me. What the client initially got excited about I'm sure ... http://www.smartermessaging.com/2007/04/13/cost-of-unpersonal/ I'm currently in the process of trying to get a job at Microsoft in the team responsible for evangelism to IT Professionals. Should I be successful my manager would be the delightful Eileen Brown who I've met a couple of times at the Unified Communications User Group and some Microsoft ... http://www.smartermessaging.com/2007/03/06/was-passion-now-profession/