Smarter Messaging [Mike Jones, UK]

We’ve recently been cranking out the monthly “State of Spam” reports which you can find here. They are a really strong demonstration of the kind of work that goes on behind the scene by humans in our operations centres around the world.
According to the report the volumes of spam have recently risen to peaks of […]

I’ve not written here for far too long. I love writing, but the only writing I seem to do these days is email! Since I joined Symantec my work day seems to never have time in it for stopping, contemplating and composing but I’m going to change that. I’ve realised that if I continue the […]

I used to be an avid Gillmor Gang listener before the canned it at its peak in something like a Faulty Towers/The Office move. I also listen to the TWiT podcast but recently I’ve become rather disappointed by its content which I’ve decided is best labelled “Technotainment”.  The biggest difference between the two shows is […]

I’m currently in the process of trying to get a job at Microsoft in the team responsible for evangelism to IT Professionals. Should I be successful my manager would be the delightful Eileen Brown who I’ve met a couple of times at the Unified Communications User Group and some Microsoft community events. She even stole […]

This morning Steve Clayton pointed to a video of Bill Gates and Gordon Brown speaking at the Scottish Parliament (Windows Media File). I noted in the comments that it only takes Gordon Brown 20 seconds to make his first mistake by calling Bill the CEO… he’s the Chairman. If you jump to 50 minutes […]

I’ve just moved the site over from my old domain “collaborationconsultant.com” to this new one “smartermessaging.com”. I did this for a number of reasons but the biggest is that I was not blogging stuff because I felt it didn’t fit under that banner very comfortably.
Why Smarter Messaging?
In the last two businesses I’ve been involved in […]

This week I’ve been thinking about the last year in our industry and the changes that we’ve seen and what really stood out for me is the number of different ways there now is to connect with people over IM.
In the early days of instant messaging networks it was quite easy to define the different […]

A question I often get asked by users that are going monitored and protected by an Instant Messenger (IM) security system is “what’s in it for me?”…
Depending on who the user is I then list off some of the following reasons:
It can be your “Sent Items” for IM
How many times a day do you go […]

I was just talking to a friend about Thingamy and I pointed him at the website. His comments after looking at the site and my having to confirm it wasn’t a joke were:
“I thought it was a later version of the NaDa system”.
I’d never seen that great site before (the only bug is a great […]

Been doing some more thinking about processes today and hit upon this thought of Fluid-Strict-Processes… you like that? I just made up a word I think!
Here’s the pitch:
Strict - you must follow the current process
Fluid - you can change the process at a moments notice
This collides with the concept of trying to promote process to […]