My Writings. My Thoughts.
Managing Trade-offs
// February 7th, 2010 // No Comments » // GeneralOne of the most eye opening customer meetings I had was to watch one of our Senior Directors of Product Management (PM) talking an extremely demanding customer through a discussion of improvements the customer wanted us to make. I’d been introduced to the concept of trade-offs by another PM but I’d never seen the process [...]
Matt Mullenweg on TWIST
// February 1st, 2010 // No Comments » // GeneralI’m a big fan of Podcasts as I have a 5 hour commute when I go to the Symantec office in Reading spent hoping on and off trains, tubes and buses which makes it hard to work.
One of my favourite interviews recently was with Matt Mullenweg, the founder of Automattic, who put a lot into the [...]
Lets start with agreeing we’re doing the right thing…
// January 31st, 2010 // 2 Comments » // GeneralI’m sitting here on a Sunday thinking about work so I thought it best to get some thoughts down on “paper” as an outlet.
The thing that’s playing on my mind is a situation where we have to get a number of the different teams within our organisation all pulling together to make sure an upcoming [...]
Asking and answering hard questions
// May 17th, 2009 // 1 Comment » // GeneralIt struck me during a session at work the other day that sometimes “fear of saying the wrong thing” or procrastination seems to lead people to behave more like politicians than leaders. By behaving like politicians I’m not referring to the current inability to know the difference between a “work related expense” and “taking a [...]
![Smarter Messaging [Mike Jones, UK]](http://farm5.static.flickr.com/4045/4641831277_90d7d72700.jpg)


